Betting and gaming should be about fun — that's how it should stay. But sometimes what starts as entertainment can spiral out of control. 13400 we don't want that to happen. On this page, we explain how to play safely and where to get help when you need it.
Decide how much you're willing to spend before you start playing. Once you hit that limit, stop — it's not a weakness, it's the smart thing to do.
Playing for long stretches leads to frustration and poor decisions. Take a break every hour. Use the session timer on 13400.
"One more win and I'll make it all back" — that's the biggest trap of all. If you're losing, stop. Step away and think it through with a clear head.
If gaming starts eating into time meant for family or work, that's a warning sign. Responsible gaming means keeping balance in your life.
Avoid gaming when you're feeling down, angry, or stressed. Your judgment is impaired in these states, and the risks are much higher.
Deposit limits, session reminders, and cooling-off features are all available free of charge in your 13400 account settings. Use them.
13400 believes every player deserves full control over their gaming. That's why we offer the following tools completely free of charge — no extra paperwork, accessible directly from your account.
Answer a few quick questions below — this is not a diagnosis, just a way to help you understand where you stand.
If you notice any of the signs below in yourself or someone close to you, it's worth paying attention. One sign alone doesn't mean there's a serious problem, but staying aware matters.
If you notice more than two of the above signs in yourself: Reach out to the 13400 support team right now. They won't judge you — they're here to help. You can start Self-Exclusion or a cooling-off period today.
Acknowledging the problem is the bravest step you can take. Getting help at 13400 is simple and completely confidential.
13400 is more than a betting platform — we're committed to building a responsible community. Your well-being is at the heart of every decision we make.
Age is verified at registration on 13400. However, it is also the responsibility of parents and guardians to ensure children cannot access the platform on shared devices.
If in doubt: If you believe someone is using your identity to open or access an account, contact us immediately at [email protected].
Common Questions About Responsible Gaming
At 13400, you have two ways to temporarily or permanently close your account.
Temporary Break (Cooling-Off): Go to the "Responsible Gaming" section in your account settings to set a cooling-off period yourself — anywhere from 1 day to 6 weeks. You won't be able to log in during this time. Access is automatically restored once the period ends.
Long-Term Self-Exclusion: To close your account for 6 months or longer, contact us at [email protected] or via live chat. Self-exclusion takes effect as soon as your request is received.
Your account cannot be reactivated before the Self-Exclusion period ends — this rule cannot be waived under any circumstances.
Live Casino means playing in real time against a live dealer via video stream. Unlike regular slots or computer-generated games, there's an actual person dealing cards or spinning the roulette wheel while you place your bets online.
Monopoly Live The most fun entry point for newcomers. It plays like a TV game show — the dealer spins a wheel and you bet on different sections. The rules are simple and there are bonus rounds too.
To play, log in to the platform, go to the Live Casino section, choose your preferred game, set your bet amount, and follow the dealer's instructions.
Bet sizes in Live Casino vary by table. If you're new, start at a table with the minimum limit and take time to learn by watching.
Responsible gaming isn't about quitting — it's about playing with a clear head. 13400 is always in your corner.
18+ | Responsible Gaming: 13400 is strictly for users aged 18 and above. Betting should be entertainment — not a financial solution. For help, reach us directly at [email protected].