13400 We believe your privacy is a right, not a privilege. When you use our platform, some of your information comes to us. On this page, we're being fully transparent — what data we collect, why we collect it, and how we keep it safe.
Every data transmission on your account is protected by SSL 256-bit encryption. No third party can access or read this information.
13400 never shares your personal data with any ad network or marketing company — not under any circumstances.
You are always informed about what data is collected, and you can opt out of any marketing communications at any time.
If you stop using 13400, you may request the deletion of your data. No data is retained beyond what is legally required.
Your bKash or Nagad number is stored in a separate encrypted database and is used solely for payment processing.
This Privacy Policy is written in plain, straightforward language. Rather than dense legal jargon, we prefer to be direct — explaining what happens and why.
A Note for You: Even if you don't read this page in full, please at least review the "What Data We Collect" and "Your Rights" sections. 13400 wants you to make informed decisions.
Various types of information are collected when you use the 13400 platform. This information can be grouped into three categories:
Cookies may be stored in your browser — primarily to keep your session active and remember your preferences. Full details are covered in the Cookies section.
13400 only collects data for specific, defined purposes — nothing is collected without reason. Below is a clear breakdown of what data is needed and why:
| Data Type | Purpose of Use | Mandatory? |
|---|---|---|
| Name & Mobile Number | Account Registration & Identity Verification | ✓ Yes |
| Date of Birth | Age Verification (18+) | ✓ Yes |
| Payment Details | Deposit & Withdrawal Processing | ✓ Yes |
| NID / Passport | KYC — Fraud & Money Laundering Prevention | For Withdrawals |
| IP & Device Information | Security & Fraud Detection | Automatic |
| Gaming Activity | Account Health Monitoring & Responsible Gaming | Automatic |
| Important Notifications | Optional |
Please note: 13400 never uses your data for marketing or advertising purposes. Marketing emails or SMS are only sent with your prior consent.
Keeping your data safe matters even more than collecting it. 13400 makes no compromises on this.
13400 does not generally share your information with anyone. However, in certain specific circumstances, limited data may be disclosed as necessary:
To be clear: 13400 does not sell or share your data with any advertising company, data broker, or marketing firm — under any circumstances, without exception.
13400 uses cookies — but only when necessary. Cookies are small text files stored in your browser that help websites recognize you.
You can disable cookies from your browser settings, though doing so may affect certain features — such as automatic login — from working properly.
Simply by using the 13400 platform, you have certain fundamental rights. These aren't just words on a page — they are genuinely enforceable.
To exercise this right: Email us at [email protected] or reach us directly via live chat. We will respond within 7 business days.
13400 services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
If it is found that a minor's data has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.
For Parents: If your child has accessed 13400, please contact us immediately at [email protected]. We will take all necessary action.
13400 does not retain your data for longer than necessary.
This Privacy Policy may be updated from time to time to reflect changes in technology, law, or business practices. When changes are made:
If you object to any changes to this policy, you will have the option to close your account.
For any privacy-related questions, requests, or complaints, contact 13400 directly.
Common Payment Questions Answered
Deposits made to 13400 via bKash or Nagad are typically credited to your account within 1 to 3 minutes. However, during peak hours or in the event of network issues, it may occasionally take up to 10–15 minutes.
If funds have not arrived after 15 minutes, first check whether the amount has been deducted from your bKash account. If it has, note down the Transaction ID (TrxID).
Then reach out via 13400's live chat or email [email protected] with your transaction ID and amount. Our team typically resolves the issue within 1 hour. If the deposit failed, any amount deducted from bKash will be automatically refunded.
The minimum deposit at 13400 is ৳200. This means at least two hundred BDT must be deposited in a single transaction. Amounts below this cannot be processed.
One thing worth noting: bKash or Nagad may have their own transfer rules, such as minimum transfer amounts or daily limits. These limits are governed by the respective MFS app's policies.
Some welcome bonuses or promotions may require a minimum deposit — details will be stated in the promotion description.
Your information is fully protected at 13400. Register securely and enjoy the best betting experience in Bangladesh.
18+ Warning: 13400 is for users aged 18 and above only. Betting can lead to financial loss. Play responsibly. Details: Responsible Gaming।